Cookie Policy
Last updated: October 20, 2026
This Cookie Policy explains how Eleanor & Claire, a store operated by SWJ ecom, uses cookies and similar technologies on eleanorandclaire.com.
For more information about how we handle personal information, please read our Privacy Policy.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website.
They help the website work, remember your preferences and understand how the website is used.
Which cookies we use
Necessary cookies
Required for the store to work, for example to keep items in your cart, to process your checkout and to keep the website secure. Our store is hosted by Shopify, which places these cookies.
Analytics cookies
Help us understand how visitors use our website, so we can improve it. We use Shopify Analytics for this purpose.
Marketing cookies
Used to measure the results of our advertising and to show relevant ads on other websites. We use Google (including Google Ads and Google Merchant Center) and Pinterest for this purpose.
Managing cookies
You can delete or block cookies through the settings of your browser. If you block necessary cookies, parts of the store, such as the cart and checkout, may not work.
Depending on where you live, you may have the right to opt out of the sale or sharing of personal information for targeted advertising. You can do this on our Your Privacy Choices page.
Contact
Questions about this Cookie Policy? Email us at support@eleanorandclaire.com or visit our contact page.
Customer service hours
Monday: 9:00 AM – 5:00 PM (ET)
Tuesday: 9:00 AM – 5:00 PM (ET)
Wednesday: 9:00 AM – 5:00 PM (ET)
Thursday: 9:00 AM – 5:00 PM (ET)
Friday: 9:00 AM – 5:00 PM (ET)
Saturday: closed
Sunday: closed
Response time: within 24 hours on business days
Company information
Store name: Eleanor & Claire
Email: support@eleanorandclaire.com
US warehouse address: 4930 Zambrano St, Commerce, CA, 90040, United States
Company name: SWJ ecom
Registration number (KvK, Netherlands): 42151389
VAT number: NL005536784B51
Registered business address: Bosjeslaan 21, Vlissingen, Zeeland, 4382 PS, Netherlands
Eleanor & Claire is operated by SWJ ecom. The Commerce address is our US warehouse and not a return address: always request the return address by email before sending an item back.